Shipping
On this page we'll tell you a bit about how processing and shipping your order works on our end.
After placing your order
Since we create almost all of our products on our own, we don't work with the classic "x amount in store" system. Most of our items are made to order, so an estimate is displayed on product pages - if it takes (much) longer, we'll be sure to let you know!
We have a shipping partner that handles our non-domestic packages, but they require us to bundle them as well as possible. That's why we only bring packages to our shipping partner up to twice a week, usually Monday/Tuesday and Thursday/Friday, they will then process it with Deutsche Post/FedEx and provide us with a tracking code 1-2 business days later.
Transit times
Keep in mind that these are rough estimates; we've seen faster deliveries but occasionally slower as well. Most deliveries should be within the timeframe mentioned below though.
PostNL
Domestic (Netherlands) - 1-2 business days
Deutsche Post Standard shipping:
EU - 2-5 business days
Worldwide - 5-12 business days
DPD
EU - 2-5 business days
FedEx Priority shipping (US/Canada/Australia/New Zealand only)
2-5 business days
FedEx Economy shipping (US/Canada/Australia/New Zealand only)
5-8 business days
Shipping costs
Our shipping costs are based on weight and can change depending on the rates provided to us by our shipping partner. Shipping cost is calculated during check-out.
Important: packages to non-EU countries may be subject to customs/import taxes, please check if this applies to your case to prevent unexpected extra costs.